Auto Body Services
Insurance Claims | Free Estimates | ASE-Certified Business
Insurance Claims
Free Estimates
ASE-Certified Business
We're Here to Help
Our family business has been repairing vehicles in Medford, and nearby surrounding areas for over 40 years. Don't hesitate to reach out with any questions.
The Insurance Process
- Estimate: An appraiser will inspect your vehicle and account for the repairs that needed based on visual damages. This preliminary estimate is normally just a starting point. After this, a copy of the estimate is given to you. Once you have the estimate, you can now reach out to the shop to schedule repairs. DGC Autobody will make sure the appraisal matches what needs to be done, if there is hidden damages found or other things required, DGC will negotiate with the insurance provider to try and make those changes.
- Disassembly: The damaged areas of the vehicle are disassembled. Hidden damages and structural flaws are often additionally found and noted. To fix these additional damages, our office needs to request a supplement. The insurance company is contacted for visual inspection and approval. This can take multiple days, all repairs require approval.
- Parts: Our relationship with manufacturers, dealerships, and other vendors help us obtain parts. Although, back- orders on certain makes or models is a possibility and you will be notified if this situation arises. Often times, the insurance company will force us to use their parts listed which could also increase delays for multiple reasons.
- Part verification: Once parts arrive, they're double-checked to see if they are what we have ordered. A technician will check the parts and matches it to your vehicle.
- Body Repair: Restoration of the damaged exterior panels start. Dents and scratches, metal finishing, sheet metal alignments, etc. are dealt with. Accurate body work is performed following all necessary procedures and guidelines.
- Painting: The vehicle is sent to the preparation area. Where primer is applied, multiple steps of sanding is done, and masking is completed. If needed, the vehicle enters the spray booth where to the refinish technician will finalize. Using smart scale technology, color matching can be done to get the right finish. Our heated spraybooth allows us to lay down an excellent finish, and get faster drying results.
- Reassembly: After the painting is completed, individual parts are reassembled with moldings and accessories being placed back on the vehicle. All the systems are tested and analyzed for performance, followed by the final inspection conducted to check for quality.
Why Choose DGC Autobody & Mechanical Center?
- In-person estimates are provided right away
- Accepts all insurance
- ASE-certified technicians
- NAPA Auto certified
- I-Car certified
- Se habla español
- Over 40 years of experience
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